On-Call Language
On-Call and Related Language#
Plains Midstream#
4.18 (a) An employee who works sixteen (16) total hours in a twenty-four (24) hour period (including meal breaks) shall not be required to continue working without eight (8) continuous hours off the job (exclusive of travel time).
(b) An employee, scheduled to work days, who works between 12:00 midnight and 4:00 a.m. shall not be required to work the scheduled day shift without eight (8) continuous hours off the job (exclusive of travel time).
If, as a result of the call out, the employee completes four (4) hours of work or works to 6:00 a.m., the employee will not be required to work the scheduled day of work on that date.
(c) Where an emergency situation exists, the provisions of paragraphs (a) and (b) above shall not preclude the employee from continuing to work. An employee who continues to work as a result of an emergency situation shall receive the premium wage rate for all time so worked.
(d) The employee shall not lose any scheduled time or pay because of this provision.
Enbridge#
Local 975 Overtime#
23.06
Employees who work three and one half (3½) or more hours overtime that is not continuous with their regular work period will be allowed an amount equal to 35% of the Operations Technician rate 1 for a meal.
23.07
Any employee called out after the regular scheduled day will be guaranteed a minimum of three (3) hours at the applicable rate. Employees called upon to work two (2) shifts in any twenty- four (24) hour period shall be paid at overtime rates for the second shift, unless the second shift is called for by their regular work schedule, in which case it shall be paid for at straight time.
23.08
Overtime work shall be evenly distributed among those normally performing the same kind of work as far as possible. Overtime work will be done on a voluntary basis as far as possible.
23.09
The Company shall make every effort to ensure that:
A) An employee shall not be required to work in excess of eight (8) hours overtime continuous with his/her regular shift.
B) An employee will have eight (8) hours off between shifts.
23.10
Employees “called out” to work will be paid an allowance for travelling time from leaving home to arriving on the job at the applicable overtime rate.
Local 999 Call Out#
Employees are required to respond to call out to provide and/or maintain service. A call out is defined as an unscheduled authorized return to work during hours outside of an employee’s scheduled workday as follows:
(i) For any call out or combination of call outs commencing within any two (2) hour period outside of an employee’s scheduled work day Monday to Saturday an employee will be paid four (4) hours’ pay at their straight time rate.
(ii) For each call out occurring outside an employee’s scheduled work day during Sunday or a recognized holiday an employee will be paid four (4) hours’ pay at their straight time rate.
(iii) Time required for completion of such call out or combination of call outs as defined above beyond the minimum two (2) hours will be paid at the applicable overtime rate.
Local 999 Standby#
12.13 Stand By
Standby where required shall be on a voluntary basis and will continue as long as satisfactory coverage is maintained. Should satisfactory coverage not be maintained the Company shall schedule stand by to meet the necessary requirements. Please refer to Letter of Understanding #20 for Tipperary.
A stand by allowance will be paid as follows:
a) Fifty-five dollars ($55.00) for any period up to and including twenty-four (24) hours for each and every day of standby.
b) One hundred and five dollars ($105.00) for any period up to and including twenty-four (24) hours on a recognized holiday.
c) If illness or authorized absence prevents an employee from standing by for the full requirements of any day and another employee is assigned to standby, payment for the day will be prorated.
12.14 An employee who is required to work overtime and has not had seven (7) consecutive hours of rest in the ten (10) hour period preceding their next regular shift shall be provided time off without loss of regular pay for up to seven (7) consecutive hours prior to starting their next regularly scheduled shift. Such time off with pay shall be considered as time worked for the purpose of calculating OT.
For the purpose of rest time all licensed fleet vehicles will be treated as CVOR.
SGS#
Local 900
Call-In#
When an Employee is called in to work outside of their regular schedule, they shall be paid at the appropriate rate, but in any event, they will receive not less than four (4) hours pay at regular rate.
Overtime Administration#
The Company will maintain an overtime distribution list to be updated bi-weekly. The distribution list should contain the Employee' s name, overtime hours and job qualifications. Where the Employer chooses to schedule overtime the following procedure will be followed :
(a) Overtime assignments will be made from the previous updated overtime distribution list.
(b) Overtime assignments will be offered to the qualified Employee with the least overtime hours on the distribution list who are available.
(c) Overtime hours offered that are declined will be charged to the distribution list.
(d) In the event there is no qualified Employee available from the distribution list, the junior qualified person on shift will fill the vacancy and the Company will backfill with an available qualified Employee from the overtime distribution list.
(e) Employees on vacation should not be called in until all other avenues have been exhausted in accordance with this Article.
(f) In the event of an error pertaining to Article 11.5, the Company shall be advised no later than seven (7) calendar days after the Employee knew or could reasonably have known of the alleged error.
(g) In the event an error is made in the administration of this overtime distribution Article, make up overtime will be offered within thirty (30) calendar days of the Employee advising the Company of the error, in lieu of compensation . The parties agree that the Company's obligation is to offer the make-up overtime within the above noted thirty (30) calendar days. The parties agree that the make-up overtime offered must be worked within ninety (90} calendar days after the error. The parties agree that the timely observance of the requirements of Article 11.5 is important to the proper administration of this Agreement.
(h) If the Company agrees there has been an error and fails to offer the make-up overtime within the aforementioned thirty (30) days, the Company shall pay the affected Employee(s) compensation in an amount equal to the missed overtime assignment.
(i) The remedy in paragraph (h) will also be available if an Arbitrator determines that the Employee has complied with paragraph (f) but the Employer incorrectly denied the error and therefore did not provide make-up overtime in accordance with paragraph (g) . Unscheduled overtime including but not limited to sick coverage, unanticipated customer requests, bereavement, etc ., will be covered on a first Employee contacted, first acceptance basis by calling Employees in order of the overtime distribution list. If the low Employee cannot be contacted, the next Employee on the distribution list will be called. The Supervisor call log shall be accepted as the official record of calls made.
ARTICLE 13.0- OVERTIME MEALS#
The Company will provide a meal for Employees held over more than two (2) hours or called in to work for more than two (2) hours without four (4) hours' notice. An Employee will qualify for subsequent meals as follows:
If the holdover or call-in is for six (6) hours, a second meal will be provided.
Meals supplied by the Company will be twenty dollars ($20.00) in value, or if mutually agreed, will be provided in the form of a gift card valued at be twenty dollars ($20.00) or more.
13.2 A period of thirty (30) minutes will be allowed for consumption of each meal without loss of pay.
Apex#
Local 1947
Call-Out#
30.01
(a) All plant and Customer Care Centre and Administrative Assistant, Distribution Operations employees who are called out to perform work after the completion of their regular work shifts shall be paid a minimum of two (2) hours pay at the applicable overtime rate, or shall be paid for the actual hours worked at the applicable overtime rate, whichever is the greater. Notwithstanding the above, all call-outs commencing after 10:00 p.m. and before 5:30 a.m. shall be paid a minimum of two and one-half (2 1/2) hours pay at the applicable overtime rate or for actual hours worked at the applicable overtime rate, whichever is the greater.
(b) If the called-out employee continues to work on that call-out into regularly scheduled hours:
(i) the employee will be paid the applicable overtime rate until their work related to the call-out is complete.
(ii) those regularly scheduled hours will be unpaid and must be accounted for on the employee’s timesheet.
30.02
When employees are called out for work, they are deemed to be on duty for the minimum specified period or until the work for which they have been called out has been completed. Further calls received during this period shall be considered a continuation of the initial call and shall not be subject to call-out pay. Where employees are called out for work, they shall not be required to perform work that is not related to the call-out.
30.03
(a) An employee who works sixteen (16) continuous hours shall not be required to continue working without nine (9) continuous hours off the job.
(b) An employee called out to work and such "call-out" results in the employee working between 12:00 midnight and 5:30 a.m. shall not be required to work the employee's scheduled day shift without nine (9) continuous hours off the job.
(c) Where an emergency situation exists, the provisions of paragraphs (a) and (b) above shall not preclude the employee from continuing to work. An employee who is approved to continue to work as a result of an emergency situation will receive the applicable overtime rate for all time so worked.
(d) The employee shall not lose any scheduled time or pay because of this provision.
Standby Allowance#
31.01
No employee (unless mutually agreed between the employee and the immediate Supervisor) will be required to stay on call for a period of longer than seven (7) days, nor will they be required to go on call for a period of seven (7) days after their last on call unless such employee is required to remain on call for purposes of vacation relief, short term disability relief or emergencies.
31.02
Employees assigned to and who provide standby coverage will receive:
(a) Effective January 1, 2021, Thirty-Nine Dollars and Sixty-Two Cents ($39.62) for each normal day and One Hundred Two Dollars and Twenty-Four Cents ($102.24) for each scheduled day of rest, recognized holidays and Corporate Days Off;
(b) Effective January 1, 2022, Forty Dollars and Forty-One Cents ($40.41) for each normal day and One Hundred Four Dollars and Twenty-Eight Cents ($104.29) for each scheduled day of rest, recognized holidays and Corporate Days Off; as stipulated in Article 24.00 herein.
31.03
If an employee's assigned "on call" duty is extended beyond seven (7) consecutive days per Section 31.01 herein, such employee shall receive the following premium in addition to the Standby Allowance stipulated in Section 31.02:
(a) Effective January 1, 2021, Ten Dollars and Fourteen Cents ($10.14) each day for days eight (8) to fourteen (14) inclusive. For days fifteen (15) and beyond in a consecutive period Sixteen Dollars and Forty-Six Cents ($16.46) per day.
(b) Effective January 1, 2022, Ten Dollars and Thirty-Four Cents ($10.34) each day for days eight (8) to fourteen (14) inclusive. For days fifteen (15) and beyond in a consecutive period Sixteen Dollars and Seventy-Nine Cents ($16.79) per day.
(c) An employee on standby duty who is required to respond to a telephone call or alarm related to that standby duty shall be paid one-quarter (1/4) hour at the applicable overtime rate for the telephone call, if all of the following conditions are satisfied:
(i) the telephone call or alarm is received between the hours of 10:00 pm and 7:00 am;
(ii) the telephone call or alarm does not result in the employee being called- out;
(iii) the telephone call or alarm and any return calls related to it are considered to be one telephone call. In alignment with (i) through (iii), if the related work goes beyond the initial fifteen (15) minutes, an additional one-quarter (1/4) hour at the applicable overtime rate will be paid for every subsequent fifteen (15) minute increment of work, or portion thereof, that is related to the initial telephone call or alarm.
31.04
The Company shall determine the number of employees required to standby in each circumstance and shall so designate these employees by schedule. Standby allowance will be paid only to employees officially designated for such duty.
31.05
Standby on a regular work day means availability on call outside of normal hours of work. On each scheduled day of rest and recognized holiday, standby means availability on call for the full twenty-four (24) hour period. Employees on standby may leave their home for personal reasons, provided they are within direct mobile communication range of the assigned communication base(s) and the public residing within the assigned jurisdiction.